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Terms of Service

Thank you for signing up for a subscription with bluedoor, LLC (“bluedoor”, “bluedoorlabs”, “we” or “us”). By placing an order, or using or accessing any bluedoor Service or related services, you agree to all the terms and conditions of this Terms of Service Agreement (“Agreement”). If you are using a bluedoor Service or related services on behalf of a company or other entity, then “Customer” or “you” means that entity, and you are binding that entity to this Agreement. You represent and warrant that you have the legal power and authority to enter into this Agreement and that, if the Customer is an entity, this Agreement and each Order Form is entered into by an employee or agent with all necessary authority to bind that entity to this Agreement. Please note that we may modify this Agreement as further described in the amendments section below. This Agreement includes any Order Forms and Service-Specific Terms (as defined below) as well as any policies or exhibits linked to or referenced herein.

This Agreement is effective as of May 1, 2019.


bluedoorlabs is an integrated learning platform that provides users the ability to access robust content resources, complete quizzes and assignments, and other similar services.


2.1 “Add-On” means integrations, applications, and other add-ons that are used with the bluedoor Service.

2.2 “Affiliate” means any entity which is controlled by, in control of, or is under common control with a party to this Agreement, where “control” means either the power to direct the management or affairs of the entity or ownership of 50% or more of the voting securities of the entity.

2.3 “Aggregate/Anonymous Data” means: (i) data generated by aggregating Customer Data with other data so that results are non-personally identifiable with respect to Customer or its Visitors; and (ii) learnings, logs, and data regarding use of the bluedoor Service.

2.4 “Authorized Users” means Customer’s employees and contractors (such as media agencies or marketing consultants) who are acting for Customer’s benefit and on its behalf.

2.5 “Confidential Information” means code, inventions, know-how, product plans, inventions, and technical and financial information exchanged under this Agreement, that is identified as confidential at the time of disclosure or should reasonably be considered confidential based on the circumstances surrounding the disclosure and the nature of the information disclosed.

2.6 “Content” means text, images, videos or other content for the Customer Property that Customer selects for use with the bluedoor Service. This Content becomes public on the Customer Properties, so Customer should only provide Content that it wishes others to see.

2.7 “Customer Apps” means the applications (such as for mobile device platforms or OTT devices) expressly identified in the applicable Order Form.

2.8 “Customer Data” means: (i) Content; (ii) Submitted Data; (iii) Visitor Data; and (iv) any other Customer Data specified in the Service-Specific Terms.

2.9 “Customer Property or Properties” means: (i) Customer Sites; (ii) Customer Apps; or (iii) other types of platforms or properties (as may be supported by bluedoor, LLC) specified in the applicable Order Form.

2.10 “Customer Sites” means the web domains expressly identified in the applicable Order Form.

2.11 “Documentation” means the end user technical documentation created by bluedoor, LLC and provided with the bluedoor Service, currently available in the Help Center at

2.12 “bluedoor Code” means the code developed and provided by bluedoor, LLC to Customer for use in connection with the bluedoor Service, which may include bluedoor, LLC’s JavaScript code, SDK(s) and Add-Ons developed and provided by bluedoor, LLC.

2.13 “bluedoor Service” means the specific proprietary software-as-a-service product(s) of bluedoor, LLC specified in Customer’s Order Form, including any related bluedoor Code and Documentation, and excluding any Third-Party Products.

2.14 “bluedoor Technology” means the bluedoor Service, any and all related or underlying documentation, technology, code, know-how, logos and templates (including in any reports or output obtained from the bluedoor Service), anything delivered as part of support or other services, and any updates, modifications or derivative works of any of the foregoing, including as may incorporate any Feedback.

2.15 “Order Form” means any bluedoor, LLC ordering documentation or online sign-up or subscription flow that references this Agreement.

2.16 “Regulated Data” means: (i) any personally identifiable information (other than personal information about Authorized Users); (ii) any patient, medical, or other protected or regulated health information; or (iii) any government IDs, financial information (including bank account or payment card numbers), or any other information subject to regulation or protection under specific laws or regulations.

2.17 “Scope of Use” means the usage limits or other scope of use descriptions for the bluedoor Service included in the applicable Order Form (including descriptions of packages and features) or Documentation. These include any numerical limits on Visitors or Authorized Users, descriptions of product feature levels, and names or numerical limits for Customer Properties.

2.18 “Service-Specific Terms” means the additional or different terms and conditions (if any) specific to an bluedoor Service or other bluedoor, LLC products, features, services or subscription plans.

2.19 “Submitted Data” means data uploaded, inputted or otherwise submitted by Customer to the bluedoor Service, including Third-Party Content.

2.20 “Subscription Term” means the initial term for the subscription to the applicable bluedoor Service, as specified on Customer’s Order Form(s), and each subsequent renewal term (if any).

2.21 “Third-Party Content” means content, data or other materials that Customer provides to the bluedoor Service from its third-party data providers, including through Add-Ons used by Customer.

2.22 “Third-Party Product” means any applications, integrations, software, code, online services, systems, other products, and Add-Ons not developed by bluedoor, LLC.

2.23 “Virus” means a virus, Trojan horse, or worm that is designed to harm, disrupt or interfere with computers, software or hardware and detectable using commercially reasonable procedures.

2.24 “Visitor” means any end user of a Customer Property.

2.25 “Visitor Data” means the data concerning the characteristics and activities of Visitors on the Customer Properties collected for Customer by the bluedoor Service, including any data specified in the Service-Specific Terms. Other terms are defined in other Sections of this Agreement or in the relevant Service-Specific Terms, policies, or Exhibits.


Customer and its Authorized Users may need to register for an account in order to place orders or to access or receive an bluedoor Service. Account information must be accurate, current, and complete, and will be governed by bluedoor, LLC’s Privacy Policy (currently available at Customer agrees to keep this information up-to-date so that bluedoor, LLC may send notices, statements, and other information by email or through Customer’s account. Customer must ensure that any user IDs, passwords, and other access credentials (such as API tokens) for the bluedoor Service are kept strictly confidential and not shared with any unauthorized person. If any Authorized User stops working for Customer, Customer must immediately terminate that person’s access to its account and any bluedoor Service. Customer will be responsible for any and all actions taken using its and its users’ accounts, passwords or access credentials. Customer must notify bluedoor, LLC immediately of any breach of security or unauthorized use of its account. Accounts are granted to specific Customers and must not be shared with others.


4.1 Use of bluedoor Services. Subject to all the terms and conditions of this Agreement, bluedoor, LLC grants Customer a worldwide, non-exclusive, non-transferable, non-sublicensable right and license during the applicable Subscription Term to access and use the bluedoor Service(s) designated on Customer’s Order Form solely for Customer’s internal business purposes, but only in accordance with this Agreement (including without limitation any applicable Service-Specific Terms), the Documentation, and all applicable Scope of Use descriptions. Where specified in the Service-Specific Terms, the bluedoor Service may require installation of bluedoor Code on Customer Properties. In these cases, subject to the same conditions above, the rights granted in this Section further include the right to install and use the relevant bluedoor Code on the specified Customer Properties and, in the case of Customer Apps, to distribute the installed bluedoor Code with Customer Apps.

4.2 Use by Others. Customer may permit its Authorized Users to use the bluedoor Service, provided their use is for Customer’s benefit only and remains in compliance with this Agreement. Customer will be responsible and liable for all Authorized Users’ use and access and their compliance with the terms and conditions of this Agreement. Use by all Authorized Users in aggregate will count towards applicable Scope of Use restrictions.

4.3 General Restrictions. Customer must not (and must not allow any third party to: (i) rent, lease, copy, transfer, resell, sublicense, lease, time-share, or otherwise provide access to the bluedoor Service to a third party (except Authorized Users); (ii) incorporate the bluedoor Service (or any portion of it) with, or use it with or to provide, any site, product, or service, other than on Customer Properties owned-and-operated by Customer and as specifically permitted above; (iii) publicly disseminate information regarding the performance of the bluedoor Service (which is deemed bluedoor, LLC’s Confidential Information); (iv) modify or create a derivative work of the bluedoor Service or any portion of it; (v) reverse engineer, disassemble, decompile, translate, or otherwise seek to obtain or derive the source code, underlying ideas, algorithms, file formats, or non-public APIs to any bluedoor Service (including bluedoor, LLC Code), except to the extent expressly permitted by applicable law and then only with advance notice to bluedoor, LLC; (vi) break or circumvent any security measures, rate limits, or usage tracking (such as event tracking) of the bluedoor Service, or configure the bluedoor Service (or any component thereof) to avoid sending events or impressions or to otherwise avoid incurring fees; (vii) distribute any portion of the bluedoor Service other than the bluedoor Code installed in Customer Properties as specifically permitted above; (viii) access the bluedoor Service for the purpose of building a competitive product or service or copying its features or user interface; (ix) use the bluedoor Service for purposes of product evaluation, benchmarking, or other comparative analysis intended for publication without bluedoor, LLC’s prior written consent; or (x) remove or obscure any proprietary or other notices contained in the bluedoor Service, including in any reports or output obtained from the bluedoor Service.

4.4 Beta Releases and Free Access Subscriptions. bluedoor, LLC may provide Customer with a bluedoor Service or bluedoor Code for free or on a trial basis (a “Free Access Subscriptions”) or with “alpha”, “beta”, or other early-stage bluedoor Services, bluedoor Code, integrations, or features (“Beta Releases”), which are optional for Customer to use. This Section will apply to any Free Access Subscriptions or Beta Releases (even if Beta Releases are provided for a fee or counts towards Customer’s Scope of Use allocations) and supersedes any contrary provision in this Agreement. bluedoor, LLC may use good faith efforts in its discretion to assist Customer with Free Access Subscriptions or Beta Releases. Nevertheless, and without limiting the other disclaimers and limitations in this Agreement, CUSTOMER AGREES THAT ANY FREE ACCESS SUBSCRIPTION OR BETA RELEASES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTY, SUPPORT, MAINTENANCE, STORAGE, SLA, OR INDEMNITY OBLIGATIONS OF ANY KIND. WITH RESPECT TO BETA RELEASES, CUSTOMER FURTHER ACKNOWLEDGES AND AGREES THAT BETA RELEASES MAY NOT BE COMPLETE OR FULLY FUNCTIONAL AND MAY CONTAIN BUGS, ERRORS, OMISSIONS, AND OTHER PROBLEMS FOR WHICH BLUEDOOR, LLC WILL NOT BE RESPONSIBLE. ACCORDINGLY, ANY USE OF BETA RELEASES ARE AT CUSTOMER’S SOLE RISK. bluedoor, LLC makes no promises that future versions of Beta Releases will be released or will be available under the same commercial or other terms. bluedoor, LLC may terminate Customer’s right to use any Free Access Subscriptions or Beta Releases at any time for any reason or no reason in bluedoor, LLC’s sole discretion, without liability.


5.1 Rights in Customer Data. As between the parties, Customer retains all right, title, and interest (including any intellectual property rights) in and to the Customer Data, all Customer Properties, and all content contained within them (excluding any bluedoor, LLC Technology). Customer hereby grants bluedoor, LLC a non-exclusive, worldwide, royalty-free right and license to collect, use, copy, store, transmit, modify, and create derivative works of the Customer Data solely to the extent necessary to provide the bluedoor Service and related services to Customer and as set out in Section 5.2 (Aggregate/Anonymous Data). For Content, this includes the right to publicly display and perform Content and the Customer Properties (including derivative works and modifications) as directed by Customer through the bluedoor Service.

5.2 Aggregate/Anonymous Data. Customer agrees that bluedoor, LLC will have the right to generate Aggregate/Anonymous Data and that Aggregate/Anonymous Data is bluedoor, LLC Technology, which bluedoor, LLC may use for any business purpose during or after the term of this Agreement (including without limitation to develop and improve bluedoor, LLC’s products and services and to create and distribute reports and other materials). For clarity, bluedoor, LLC will only disclose Aggregate/Anonymous Data externally in a de-identified (anonymous) form that does not identify Customer, Authorized Users, or Visitors, and that is stripped of all persistent identifiers (such as device identifiers, IP addresses, and cookie IDs). Customer is not responsible for bluedoor, LLC’s use of Aggregate/Anonymous Data.

5.3 Security. bluedoor, LLC maintains reasonable administrative, technical and physical procedures to protect information stored on our servers, which are hosted in the Amazon Web Services (AWS) cloud infrastructure. Security safeguards may include but are not limited to data encryption, firewalls, data use and access limitations, and physical access controls to buildings. More information about the AWS security model, please visit this page:

5.4 Storage. bluedoor, LLC does not provide an archiving service. During the Subscription Term, Customer acknowledges that bluedoor, LLC may delete Content no longer in active use. bluedoor, LLC expressly disclaims all other obligations with respect to storage. Additional storage terms may be specified in the applicable Service-Specific Terms.

5.5 Data Export. bluedoor, LLC provides the ability for Customer to export data at any time in the bluedoor Service as described in the Documentation.


Customer agrees to: (i) maintain a legally-adequate privacy policy on its Customer Properties and provide all required disclosures to its Visitors; (ii) obtain all necessary rights, releases, and consents to allow Customer Data to be collected, used, and disclosed in the manner contemplated by this Agreement and to grant bluedoor, LLC the rights set out in this Agreement; (iii) not submit, collect, or use any Regulated Data to or with the bluedoor Service (including from Third-Party Products), except where expressly permitted by the Service-Specific Terms or for online identifiers (such as IP addresses or cookie IDs) collected by default by the bluedoor Service; (iv) comply with any third-party terms applicable to any Customer Apps (such as app store terms), and to any Third-Party Products used in connection with the bluedoor Service; (v) not take any action that would cause bluedoor, LLC, the bluedoor Service or the bluedoor Code to become subject to any third-party terms (including open source license terms). Customer represents and warrants that its Customer Properties and the collection, use, and disclosure of Customer Data will not violate any third-party rights, including intellectual property, privacy and publicity rights. If Customer receives any take down requests or infringement notices related to Customer Data or its use of Third-Party Products, it must promptly: (a) stop using the related item with the bluedoor Service; and (b) notify bluedoor, LLC. If bluedoor, LLC receives any take down requests or infringement notices related to Customer Data or Customer’s use of Third-Party Products, bluedoor, LLC may respond in accordance with its policies, and will notify and consult with the Customer on next steps.


bluedoor, LLC makes available web-based support through its website (currently available at Any support services are subject to this Agreement and bluedoor, LLC’s applicable support policies. bluedoor, LLC may also provide onboarding, deployment and other services under this Agreement. The scope, pricing, and other terms for these additional services will be specified in an Order Form, Order Form exhibit, or other document referencing this Agreement. Customer may use anything delivered as part of these additional services internally during its Subscription Term to support its authorized use of the bluedoor Service, subject to the restrictions in Section 4 (Use Rights) above applicable to the bluedoor Service itself. bluedoor, LLC’s ability to deliver services will depend on Customer’s reasonable and timely cooperation and the accuracy and completeness of any information from Customer needed to deliver the services. For avoidance of doubt, Customer retains ownership of any Confidential Information it provides to bluedoor, LLC.


Customer agrees to pay all fees in the currency and payment period specified in the applicable Order Form. bluedoor, LLC’s fees are exclusive of all taxes, and Customer must pay any applicable sales, use, VAT, GST, excise, withholding, or similar taxes or levies, whether domestic or foreign, other than taxes based on the income of bluedoor, LLC. Some customers may have the option to pay by credit card. If Customer is paying by credit card, it authorizes bluedoor, LLC to charge and fees other amounts automatically to Customer’s credit card without invoice.


9.1 Term. This Agreement is effective until all Subscription Terms for the bluedoor Service(s) have expired or are terminated as expressly permitted in this Agreement.

9.2 Subscription Term and Renewals. By executing an Order Form for purchase of an bluedoor Service, Customer is agreeing to pay applicable fees for the entire Subscription Term. Customer cannot cancel or terminate a Subscription Term except as expressly permitted by Section 9.4 (Termination for Cause) or a Service-Specific Term. If no subscription start date is specified on the applicable Order Form, the subscription starts when Customer first obtains access to the bluedoor Service. Pricing for any Subscription Term renewal, new Order Form, or Order Form changes will be at bluedoor, LLC’s then-applicable rates.

9.3 Suspension of Service. bluedoor, LLC may suspend Customer’s access to the bluedoor Service(s) if: (i) Customer’s account is overdue; or (ii) Customer has exceeded its Scope of Use limits. bluedoor, LLC may also suspend Customer’s access to the bluedoor Service(s), remove Customer Data or disable Third-Party Products if it determines that: (a) Customer has breached Sections 4 (Use Rights) or 6 (Customer Obligations); or (b) suspension is necessary to prevent harm or liability to other customers or third parties, or to preserve the security, stability, availability or integrity of the bluedoor Service. bluedoor, LLC will have no liability for taking action as permitted above. For the avoidance of doubt, Customer will remain responsible for payment of fees during any suspension period under this Section 9.3. However, unless this Agreement has been terminated, bluedoor, LLC will cooperate with Customer to promptly restore access to the bluedoor Service once it verifies that Customer has resolved the condition requiring suspension.

9.4 Termination for Cause. Either party may terminate this Agreement, including any related Order Form, if the other party: (i) fails to cure any material breach of this Agreement (including a failure to pay undisputed fees) within thirty (30) days after written notice detailing the breach; (ii) ceases operation without a successor; or (iii) if permitted by applicable law, seeks protection under any bankruptcy, receivership, trust deed, creditors’ arrangement, composition, or comparable proceeding, or if any of these proceedings are instituted against that party (and not dismissed within sixty (60) days thereafter). bluedoor, LLC may also terminate this Agreement or any related Order Forms immediately if Customer breaches Sections 4 (Use Rights) or 6 (Customer Obligations), or for repeated violations of this Agreement.

9.5 Effect of Termination. Upon any expiration or termination of this Agreement or an Order Form: (i) Customer’s license rights terminate and it must promptly: (a) stop use of the applicable bluedoor Service(s) (including any related bluedoor, LLC Technology); (b) stop distributing any bluedoor Code installed on its Customer Properties; and (c) delete (or, at bluedoor, LLC’s request, return) any and all copies of the bluedoor Code, any bluedoor, LLC documentation, passwords or access codes, and any other bluedoor, LLC Confidential Information in Customer’s possession, custody, or control; and (ii) Customer’s right to access any Customer Data in the applicable bluedoor Service will cease and bluedoor, LLC may delete the Customer Data at any time after 30 days from the date of termination. If bluedoor, LLC terminates this Agreement for cause as provided in Section 9.4 (Termination for Cause), any payments for the remaining portion of the Subscription Term will become due and must be paid immediately by Customer. Except where this Agreement specifies an exclusive remedy, all remedies under this Agreement, including termination or suspension, are cumulative and not exclusive of any other rights or remedies that may be available to a party.

9.6 Survival. The following Sections survive any expiration or termination of this Agreement: 2 (Definitions); 3 (Account Registration and Use); 4.3 (General Restrictions); 4.4 (Beta Releases and Free Access Subscriptions); 5.1 (Rights in Customer Data); 5.2 (Aggregate/Anonymous Data); 8 (Fees and Payment); 9 (Term and Termination); 10 (Confidential Information); 11 (bluedoor, LLC Technology); 12 (Indemnification); 13.2 (Disclaimers); 14 (Limitations of Liability); 15 (Third-Party Products and Integrations); and 16 (General).


10.1 Confidentiality Obligation. Each party (as the receiving party) must: (i) hold in confidence and not disclose the other party’s Confidential Information to third parties except as permitted by this Agreement; and (ii) only use the other party’s Confidential Information to fulfill its obligations and exercise its rights under this Agreement. Each party may share the other party’s Confidential Information with its, and its Affiliates’, employees, agents or contractors having a legitimate need to know (which, for bluedoor, LLC, includes the subcontractors referenced in Section 16.5), provided that the party remains responsible for any recipient’s compliance with the terms of this Section 10 and that these recipients are bound to confidentiality obligations no less protective than this Section.

10.2 Exclusions. These confidentiality obligations do not apply to (and Confidential Information does not include) information that: (i) is or becomes public knowledge through no fault of the receiving party; (ii) was known by the receiving party before it received the Confidential Information; (iii) is rightfully obtained by the receiving party from a third party without breach of any confidentiality obligation; or (iv) is independently developed by the receiving party without using the disclosing party’s Confidential Information. A party may also disclose the other party’s Confidential Information to the extent required by law or court order, provided it gives advanced notice (if permitted by law) and cooperates in any effort by the other party to obtain confidential treatment for the information.

10.3 Remedies. The parties acknowledge that disclosing Confidential Information may cause substantial harm for which damages alone may be an insufficient remedy, and so on breach of this Section, each party is entitled to seek appropriate equitable relief in addition to any other remedies it may have at law.


11.1 Ownership and Updates. This is a subscription agreement for access to and use of the bluedoor Service. Customer acknowledges that it is obtaining only a limited right to use the bluedoor Service and that irrespective of any use of the words “purchase”, “sale” or similar terms, no ownership rights are transferred to Customer under this Agreement. Customer agrees that bluedoor, LLC (or its suppliers) retain all rights, title and interest (including all intellectual property rights) in and to all bluedoor, LLC Technology (which is deemed bluedoor, LLC’s Confidential Information) and reserves any licenses not specifically granted in this Agreement. Other than the bluedoor Code, the bluedoor Service is offered as an online, hosted product. Accordingly, Customer acknowledges and agrees that it has no right to obtain a copy of the software behind any bluedoor Service and that bluedoor, LLC at its option may make updates, bug fixes, modifications or improvements to the bluedoor Service from time-to-time.

11.2 Feedback. If Customer elects to provide any suggestions, comments, improvements, information, ideas or other feedback or related materials to bluedoor, LLC (collectively, “Feedback”), Customer hereby grants bluedoor, LLC a worldwide, perpetual, non-revocable, sublicensable, royalty-free right and license to use, copy, disclose, license, distribute, and exploit any Feedback in any format and in any manner without any obligation, payment, or restriction based on intellectual property rights or otherwise, however bluedoor, LLC will not identify Customer as the source of the Feedback. Nothing in this Agreement limits bluedoor, LLC’s right to independently use, develop, evaluate, or market products, whether incorporating Feedback or otherwise.


Customer agrees to defend and indemnify bluedoor, LLC from and against any third-party claims and liabilities to the extent resulting from: Customer Data; Customer Properties (including services or products provided through the Customer Properties); or a breach or alleged breach of Section 6 (Customer Obligations). Customer must not settle any claim without bluedoor, LLC’s prior written consent if the settlement would require bluedoor, LLC to admit fault, pay amounts that Customer must pay under this Agreement, or take or refrain from taking any action. bluedoor, LLC may participate in a claim through counsel of its own choosing at its own expense and Customer and bluedoor, LLC will reasonably cooperate on the defense.


All bluedoor, LLC technology and related services are provided “as is” and on an “as available” basis. Neither bluedoor, LLC nor its suppliers make any warranties, express or implied, statutory or otherwise, including but not limited to warranties of merchantability, title, fitness for a particular purpose, or noninfringement. bluedoor, LLC makes no representation, warranty or guarantee that bluedoor, LLC technology will meet customer’s requirements or expectations, that customer data will be accurate, complete, or preserved without loss, or that bluedoor, LLC technology will be timely, uninterrupted or error-free. bluedoor, LLC does not guarantee that security measures will be error-free and will not be responsible or liable for unauthorized access beyond its reasonable control. bluedoor, LLC will not be responsible or liable in any manner for any customer properties, third-party products, third-party content, or non-bluedoor services (including for any delays, interruptions, transmission errors, security failures, and other problems caused by these items), for regulated data received from customer in breach of this agreement, for the collection, use and disclosure of customer data authorized by this agreement, or for decisions or actions taken (or not taken) by customer based upon bluedoor, LLC technology or bluedoor, LLC’s related services (including changes to customer properties). The disclaimers in this section will apply to the maximum extent permitted by applicable law, notwithstanding anything to the contrary in this agreement. Customer may have other statutory rights. However, any statutorily required warranties under applicable law, if any, will be limited to the shortest period and maximum extent permitted by law.


14.1 Liability Cap. To the maximum extent permitted by applicable law, in no event will bluedoor, LLC or its suppliers be liable for any loss of use, lost or inaccurate data, interruption of business, lost profits, costs of delay, reputational harm, or any indirect, special, incidental, cover, reliance or consequential damages of any kind however caused, even if informed in advance of the possibility of these damages. bluedoor, LLC’s and its suppliers’ total liability will not exceed in aggregate the amount actually paid or payable by customer to bluedoor, LLC for the applicable bluedoor service or related services in the twelve (12) months preceding the claim. For free access subscriptions or beta releases, bluedoor LLC’s total liability will not exceed in aggregate fifty U.S. dollars ($50 US).

14.2 Exceptions. Notwithstanding the foregoing, none of the limitations in this Section 14 excludes either party’s liability for fraud or for death or personal injury to the extent caused by a party’s negligence. In addition, the laws in some jurisdictions may not allow some of the limitations of liability in this section. If any of these laws is found to apply to this agreement, this Section 14 will apply to the maximum extent permitted by law.

14.3 Failure of Essential Purpose. Each party acknowledges and agrees that this Section 14 is a fundamental basis of the bargain and a reasonable allocation of risk between the parties and will survive and apply to any claims arising out of or related to this agreement, any bluedoor, LLC technology or any related services, regardless of the theory of liability (contract, tort, strict liability or otherwise), even if any limited remedy in this agreement is found to have failed of its essential purpose.


If Customer uses Third-Party Products in connection with the bluedoor Services, those products may make Third-Party Content available to Customer and may access Customer’s instance of the bluedoor Service, including Customer Data. bluedoor, LLC does not warrant or support Third-Party Products or Third-Party Content (whether or not these items are designated by bluedoor, LLC as “powered”, “verified” or otherwise) and disclaims all responsibility and liability for these items and their access to the bluedoor Services, including their modification, deletion, disclosure, or collection of Customer Data. bluedoor, LLC is not responsible in any way for Customer Data once it is transmitted, copied, or removed from the bluedoor Services by Customer or under Customer’s direction. Customer may use bluedoor, LLC’s Add-on Platform to enable non-bluedoor, LLC Add-Ons for use with the bluedoor Services.


16.1 Assignment. This Agreement will bind and inure to the benefit of each party’s permitted successors and assigns. Neither party may assign this Agreement without the advance written consent of the other party, except that bluedoor, LLC may assign this Agreement without consent to an Affiliate or in connection with a merger, reorganization, acquisition, or other transfer of all or substantially all of its assets or voting securities. Any attempt to transfer or assign this Agreement except as expressly authorized under this Section 16.1 will be void.

16.2 Notices. Any notice or communication under this Agreement must be in writing. Customer must send any notices under this Agreement (including breach notices) to bluedoor, LLC, in English, at the following address,, and include “Attn. Legal Department” in the subject line. bluedoor, LLC may send notices to the email addresses on Customer’s account or, at bluedoor, LLC’s option, to Customer’s last-known postal address. bluedoor, LLC may also provide operational notices regarding the bluedoor Service or other business-related notices through conspicuous posting of the notice on bluedoor, LLC’s website or the bluedoor Service. Each party consents to receiving electronic notices. bluedoor, LLC is not responsible for any automatic filtering Customer or its network provider may apply to email notifications.

16.3 Publicity. Unless otherwise specified in the applicable Order Form, bluedoor, LLC may use Customer’s name, logo, and marks (including marks on Customer Properties) to identify Customer as an bluedoor, LLC customer on bluedoor, LLC’s website and other marketing materials.

16.4 Subcontractors. bluedoor, LLC may use subcontractors and permit them to exercise the rights granted to bluedoor, LLC in order to provide the bluedoor Service and related services under this Agreement. These subcontractors may include, for example, bluedoor, LLC’s hosted service and CDN providers. However, subject to all terms and conditions of this Agreement, bluedoor, LLC will remain responsible for: (i) compliance of its subcontractors with the terms of this Agreement; and (ii) the overall performance of the bluedoor Services if and as required under this Agreement.

16.5 Subpoenas. Nothing in this Agreement prevents bluedoor, LLC from disclosing Customer Data to the extent required by law, subpoenas, or court orders, but bluedoor, LLC will use commercially reasonable efforts to notify Customer where permitted to do so.

16.6 Independent Contractors. The parties to this Agreement are independent contractors, and this Agreement does not create a partnership, joint venture, employment, franchise, or agency relationship. Neither party has the power to bind the other or incur obligations on the other party’s behalf without the other party’s prior written consent.

16.7 Force Majeure. Neither party will be liable for any delay or failure to perform its obligation under this Agreement (except payment obligations) if the delay or failure is due to causes beyond its reasonable control, such as a strike, blockade, war, act of terrorism, riot, natural disaster, failure or reduction of power or telecommunications or data networks or services, or government act.

16.8 Export. Customer is responsible for obtaining any required export or import authorizations for use of the bluedoor Services. Customer represents and warrants that it, its Affiliates, and its Authorized Users are not on any U.S. government list of prohibited or restricted parties or located in (or a national of) a country subject to a U.S. government embargo or that has been designated by the U.S. government as a “terrorist supporting” country. Customer must not access or use the bluedoor Service in violation of any U.S. export embargo, prohibition or restriction.

16.9 Amendments; Waivers. Any modification or amendment to this Agreement must be made in writing and executed by an authorized representative of each party. However, if bluedoor, LLC modifies the Agreement or any applicable Service-Specific Terms during Customer’s Subscription Term, the modified version will take effect upon Customer’s next Subscription Term renewal. In addition: (a) If bluedoor, LLC launches new products or optional features that require opt-in acceptance of new terms, those terms will apply upon Customer’s acceptance or use; (b) changes to any terms will take effect immediately for Free Access Subscriptions; and (c) during a Subscription Term, bluedoor, LLC may update bluedoor, LLC’s Security (Section 5.3) and Privacy Policy from time-to-time to reflect process improvements or changing practices, and these changes will take effect thirty (30) days from the date of posting so long as they do not substantially diminish Customer’s rights or create substantial additional Customer obligations during a Subscription Term. bluedoor, LLC’s Documentation is available online and constantly being developed and improved, and as a result, during a Subscription Term bluedoor, LLC may update the Documentation to reflect best practice with the relevant bluedoor Service, provided that these changes do not substantially diminish Customer’s rights or create substantial Customer obligations. In the event of any conflict between this Agreement and any Order Form, this Agreement will take precedence unless otherwise expressly provided. No waiver will be implied from conduct or failure to enforce or exercise rights under this Agreement. Waivers must be made in writing and executed by an authorized representative of the waiving party.

16.10 Severability. If any provision of this Agreement is found by any court of competent jurisdiction to be unenforceable or invalid, that provision will be limited to the minimum extent necessary so that this Agreement may otherwise remain in effect.

16.11 No Third-Party Rights. Nothing in this Agreement confers on any third party the right to enforce any provision of this Agreement. Customer acknowledges that each Order Form only permits use by and for the legal entity or entities identified in the Order Form(s) as the Customer, and not any Customer Affiliates.

16.12 Entire Agreement. This Agreement represents the parties’ complete and exclusive understanding relating to the Agreement’s subject matter. It supersedes all prior or contemporaneous oral or written communications, proposals and representations with respect to the bluedoor, LLC Technology or any other subject matter covered by this Agreement. The terms of the United Nations Convention on Contracts for the Sale of Goods do not apply to this Agreement. Any terms provided by Customer (including as part of any purchase order or other business form used by Customer) are for administrative purposes only, and have no legal effect.

16.13 Governing Law, Jurisdiction and Region-Specific Terms. Governing law, jurisdiction, and other region-specific terms are set out below:

US, North and South America, Asia Pacific, and Rest of World. For customers located in the United States, North and South America, Asia Pacific (excluding Australia and New Zealand), and any other jurisdiction not covered by the region-specific terms below (Rest of World), the following terms apply:

  • Governing Law; Jurisdiction and Venue. This Agreement is governed by the laws of the State of Minnesota and the United States, without regard to choice or conflict of law rules thereof. The exclusive jurisdiction and venue for actions related to the subject matter of this Agreement are the state courts located in Minnesota or the United States District Court, and both parties submit to the personal jurisdiction of these courts.
  • HIPAA non-compliance. Customer acknowledges that bluedoor, LLC is not a Business Associate or subcontractor (as those terms are defined in HIPAA) and that the bluedoor Service is not HIPAA compliant. “HIPAA” means the Health Insurance Portability and Accountability Act and related amendments and regulations as updated or replaced. “Regulated Data” includes HIPAA-regulated data and data covered under the Gramm-Leach-Bliley Act (or related rules or regulations) as updated or replaced.
  • U.S. Government Use. The bluedoor Services are based upon commercial computer software. If the user or licensee of an bluedoor Service is an agency, department or other entity of the United States Government, the use, duplication, reproduction, release, modification, disclosure or transfer of the bluedoor Service, or any related documentation of any kind, including technical data and manuals, is restricted by a license agreement or by this Agreement in accordance with Federal Acquisition Regulations 12.211 (Technical Data) and 12.212 (Computer Software) for civilian purposes and Defense Federal Acquisition Regulation Supplement 227.7202-3 (Rights in Commercial Computer Software or Computer Software Documentation). The bluedoor Services were developed fully at private expense. All other use is prohibited. If greater rights are needed, a mutually acceptable written amendment specifically conveying these rights must be included as part of this Agreement.
  • General. The Uniform Computer Information Transactions Act (UCITA) do not apply to this Agreement regardless of when or where adopted.
  • Attorneys’ Fees and Costs. The substantially prevailing party in any action to enforce this Agreement will be entitled to recover its reasonable attorneys’ fees and costs for the action.
  • English language. The parties agree that this Agreement is in the English language.